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E-Reception - reputation management for your hotel

Two thirds of the customers look through reviews before buying a product and many of them make a decision based on the opinion of others. Your reputation is your asset.

We offer a service of reputation management which is an official support of your hotel’s profile on TopHotels. Our specialists will help you meet customers’ expectations. E-Reception product includes:

  • publishing news and promotions of the hotel
  • renewal of bonuses and compliments of the hotel
  • consulting guests and potential clients via service “Questions to the hotel”
  • renewal of profile
  • checking availability of rooms  and services according to the client’s request
  • checking of a booking, commenting reviews on behalf  of the hotel
  • reporting about the work is done

Specialists who support your hotels can be travel agents who sell in real life your hotel’s services. They as nobody else have a deep understanding of what the tourists’ requirements for the hotels and their preferences are. If they want they can buy an E-Reception franchise for your hotel and increase their own popularity and numbers of tours were sold to your hotel.

 

Package includes:

  • certification of tour agents and confirmation of their professionalism
  • receipt of bonuses according to the loyalty programme for tour agents
  • members of a tour agency as consultants of your hotel – additional requests for tours from your hotel profile
  • individual branding of tour agents – specialists of E-Reception when answering users’ questions and commenting reviews

 

Rely on professionals!

Request for a consultation

Сonsultation is absolutely free. After receiving a request our specialist will contact you to provide with all the necessary information.

Thank you for contacting us!

Your request was successfully submitted
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